Privacy Policy
Effective Date: 2024 April 17th
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Introduction
Welcome to peakskillshub.com! This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website and services, particularly for booking online training and coaching sessions.
We are committed to protecting your privacy and complying with all applicable data protection laws and regulations in Taiwan, including the Consumer Protection Act and the Personal Information Protection Act.
Information We Collect
We collect information from you in several ways when you use our website:
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Information you provide directly:
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Through Wix Forms: This may include your name, email address, and potentially IP address depending on Wix settings.
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Through Wix Booking Tools: When booking a coaching session, you may provide contact details like phone number and address, and details about the booking such as dates, times, and potentially notes related to your coaching session.
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Information collected automatically:
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Wix Standard Data: Wix collects standard usage data like your IP address and how you interact with the website. You can find more details in their privacy policy: [Link to Wix Privacy Policy].
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How We Use Your Information
We use the information we collect for the following purposes:
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To provide and fulfill your coaching sessions: We use your contact details and booking details to schedule your sessions, send reminders, and manage any changes or cancellations. Session notes (if applicable) may be used to help the coach prepare tailored content or resources for your sessions.
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To improve our services: We may use anonymized or aggregated booking data and user trends to analyze and improve our coaching services.
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To send occasional newsletters or promotions: We may use your contact information to send you occasional emails about our coaching services or promotions. You can opt out of these communications at any time (see "Your Rights and Control" below).
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To operate and maintain our website: Wix uses the standard data it collects to provide website functionality and analytics. You can find more details in their privacy policy: [Link to Wix Privacy Policy].
Third-Party Sharing
We may share your information with third-party service providers who help us operate our website and services.
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Newebpay: We use Newebpay to process your payments. They will collect your payment information, and we recommend reviewing their privacy policy for their data practices: https://www.newebpay.com/website/Page/content/privacy
We will not share your personal information with any other third party without your consent.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Wix implements various security measures to protect the data they collect. You can find more details in their security documentation: [Link to Wix Security Documentation].
We do not directly store your payment information. Newebpay handles that data securely according to their own policies.
For any data we collect directly (e.g., session notes), we strive to maintain appropriate security measures to protect this information.
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Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You can request deletion of your data at any time (see "Your Rights and Control" below).
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Wix Data Retention: Please refer to Wix's privacy policy for their data retention practices: [Link to Wix Privacy Policy].
Your Rights and Control
Under Taiwanese law, you have certain rights regarding your personal information. You can exercise these rights by contacting us at [email address removed] or by using our contact form.
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Right to Access: You have the right to access your personal information that we hold.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information about you.
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Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information, subject to certain legal exceptions.
We will respond to your requests within a reasonable timeframe.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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peakskillshub.com
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